• The streaming fitness videos are best viewed through a broadband, hi-speed internet connection. You must be able to achieve the 300 kbps required of the video, or the video will play poorly or choppy.
• If you find the video is playing poorly, try the Progressive Download link available on some pages (the video will take a little longer to load). If the video is still not performing well, pause the video and wait a few minutes for the video to load before playing.
• Make sure you have the latest version of Windows Media Player. Note, however, that version 11 may cause the video to distort in non-Internet Explorer browsers. If you are using Mozilla Firefox, for example, you may want to install version 10.
• Make sure you have the latest version of Javascript installed because the video player pages have Javascript in their code.
• Mac users can also try downloading the Safari browser if you are getting a blank video screen with other browsers.
• If the video appears distorted, try viewing in full screen mode by right-clicking on the video screen and selecting Zoom>Full Screen from the menu that appears.
• Since some browsers interpret web pages differently, you may want to try using the latest version of Internet Explorer to ensure the best viewing experience.
• Be sure you aren't running other programs that could be slowing down your computer or your internet connection.

How do I access the full videos?

You must become a member of ReachFitness.tv in order to view full videos. You can register for a Partial Membership for free and access several videos in our library that are marked with . A Full Membership is $5 per month, paid monthly, which grants you access to our growing library of over 100 fitness videos. Click here to choose your option.

I signed up for the free Partial Membership, but I can't access the free videos!

Have you logged in? After registration, log in with your username and password here or through the Sign In link at the top left of any page and you should be able to access the free videos. Some browsers ask you to log in again when you try to access the video.

I just registered for the Full Membership, but I can't access the full videos yet. Why?